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Introduction
“I know my product well. Why can’t I convince more customers?”
Sounds familiar? In today’s complex and highly competitive business environment, selling is no longer just about telling customers about your product and services. Customers are savvy today — they are armed with product information, pricing, and reviews from friends. Some of them would have done research and comparisons on the Internet. Most have completed 60% of their buying before decision before engaging with a sales person.
Intentional sales professionals must cut through the noise to foster authentic relationships with their customers. A strong customer relationship allows your organization to build trust, offer insights, and foster loyalty. It becomes a big contributor to meeting and exceeding business goals.
Learning Objectives
- Understand Buying Motivations
- Understand and apply Personality Style Matching in selling
- Use the 4-stage Sales Consultative Technique to overcome buying barriers
- Apply the SPIN selling questions
- Build Long Term Relationships with Customers
- Handle Objections effectively
- Be familiar with different Closing Techniques
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Who should attend
All Sales Professionals including Pre-Sales, Business Development Personnel, Entrepreneurs and anyone who is seeking stronger customer relationships and improve their ability to generate increased sales
The details
- Training Date : 19 & 20 February 2019 (Tue & Wed), 9AM – 5PM
- Training Venue : Empire Hotel, Subang Jaya,Selangor
- Principal Trainer : Gina Phan, IPMA (UK), HRDF-approved trainer (Cert No. 4413)
- Organiser: Malaysian Integrity Academy (MIA)
- Your investment: MIA Corporate Member : RM1,680.00 nett per person. Non-Member : RM1,880.00 nett per person (HRDF-claimable)
- Email for more information: mia@integrity2u.my / mia@integrity.net.my
- Phone: Siti Fatimah (+6017 4507 554), Mohammad Aliff (+6018 2464 509), Mark Tan (+6016 3456 560)