DYNAMIC AND PRACTICAL BUSINESS COMMUNICATION SKILLS:
Essential Life Skill at Work

Training Date : 21 & 22 March 2019 (Thu & Fri), 9AM – 5PM
Training Venue : Empire Hotel, Subang Jaya, Selangor
Principal Trainer : Gina Phan, IPMA (UK), HRDF-approved trainer (Cert No. 4413)

Download registration form now 

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INTRODUCTION

Good business communication is the cornerstone of success in any business venture. Communication skills must be developed, honed and improved continually. Whether it’s a face-to-face conversation, a formal business letter or a professionally written email exchange, you need to establish a connection that leaves a powerful impression.

In today’s competitive business world and difficult economy, having effective communication skills is more essential than ever before. It is the foundation on which companies and careers are built and a crucial component of lasting success. It’s no longer a soft-skill, it’s an essential skill.

This communication course will help you develop a truly engaging and responsive communication style, leading to positive results for you and your organization. It will give you an advantage in today’s challenging business environment.

Companies hire people with high competency in specific areas. When this competency is coupled with good communication skills, the person and the organization become a very effective force in the business landscape. The training course uses a structured and practical approach and is aimed at helping participants navigate the basic rules of communications and apply it at their workplace. While the course contains a section focused on the use of the English language, the concepts learned can be applied to other languages.

LEARNING OBJECTIVES

• Communicate clearly and correctly
• Improve writing skills
• Improve listening skills
• Be able to craft professional business documents (e.g. letters, e-mails, reports)
• Avoid common mistakes

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WHO SHOULD ATTEND

• Executives and Managers
• Sales and Sales Support personnel
• Young professionals
• Customer Service personnel
• Office support personnel
• Anyone who wants to improve on their communication skills

REGISTRATION, COURSE FEE, & MORE INFORMATION

• Download registration form  and email to mia@integrity.net.my
• HRDF Claimable: Yes
• MIA Corporate Member course fee is RM1,680.00 net per person.
• Non-Member course fee is RM1,880.00 net per person.
• Limited seats. Registration is based on first come, first served.
• Course fee is payable to Account No. 3205987008, Public Bank in favour of MALAYSIAN INTEGRITY ACADEMY SDN. BHD. via Interbank Giro (IBG) / online transfer / cash deposit,
• A copy of IBG/transfer note/bank-in slip should be emailed to mia@integrity.net.my .
• MIA reserves the right to change/postpone/cancel the date/venue/facilitator/content of the program without prior notice to participants. However, every effort will be made to inform participant of the changes, if any.
•  MIA shall not be responsible for any additional expenses incurred by any participant(s) in the course of attending the program.

THE ORGANIZER

Malaysian Integrity Academy (MyCoID: 1231014K)
88M, Lebuh Turi, Taman Chi Liung, 41200 Klang, Selangor
Email: mia@integrity2u.my / mia@integrity.net.my / mia.integrity@gmail.com

Enquiries:     Siti Fatimah (+6017 4507 554)

Mohammad Aliff (+6018 2464 509)

Mark Tan (+6016 3456 560)