At the end of last year, I was having a meeting in a professor’s office when I noticed a bunch of pencils on her desk. Hmmm….pencils in an office; it’s quite normal and yet I was drawn to it.
It’s the 2nd day of the year and I thought that it’s a good time to share them (the insights, not the pencils) with you. Life is indeed like this bunch of pencils.
Continue readingWishing all our friends who celebrate,
Happy Deepavali. Have a happy and safe celebration.
Influence and Persuasion are needed in leadership, conflict resolution, decision making, project management, or in selling.
When people think about the word “influence”, they usually think about it in terms of PUSHING: a person exerting power or pressure on another. While this is certainly true, there is also another side to influence that many people don’t realize exists: PULLING.
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I like challenges, but don’t like competition. Does that make sense?
I notice I would get excited when I have a challenge to overcome but once there is a competitive element in it, I lose interest in the activity or task. I believe it’s because I just like to compete with myself.
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The Covid-19 story is still not over. Yesterday, Malaysia reported 33,209 new cases, with a 7-day average of more than 27,000. The virus is very much still with us. The best way to keep the virus at bay is to not catch it in the first place. The problem is that we are not always in control of the situation we walk into, e.g.
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It’s the last day of the year in the Gregorian Calendar. This is the time for many of us to reflect on the last 12 months, and some will make resolutions for the next.
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Some may have read this on my social media channels but I thought I’ll put this in a blog post so that I can easily find it again in the future.
18th December 2021 – it started raining and raining and raining. It didn’t stop until the next morning. News of floods starting from the Klang area which soon also affected other parts of Shah Alam and Subang Jaya. This would be one of the greatest floods in the Klang Valley since 1971. The cause of the storm is a mini typhoon named Tropical Depression No. 29. This is the first time an eye of a storm developed in the Straits of Malacca.
I chanced upon this riddle on the internet recently. It’s titled ‘Who am I?’
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What can you do with a potato? Lots! French fries (chips, if you prefer), potato salad, wedges, casserole, curry puffs, creamy mash, and a chicken curry is never complete with its potato. But never did I expect to see something beautiful demonstrated with potatoes; to be exact — a boy and his single potato.
Continue readingRecently, I had 2 experiences that inspired this post about how attitudes are so important. It’s obvious that either one shouldn’t have happen so it’s incredible that they did.
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There was a train accident 2 nights ago in Kuala Lumpur. While there were no fatalities, many were injured, some being in critical condition. The nation has many questions. Investigations have started. But many are incensed with the way the press conference by the service provider was conducted yesterday.
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You’re laying pipes and there’s a rock. I wrote about this here and here 4 months ago. When you encounter something unexpected, you can have a not-my-problem mindset. Are you smiling and nodding your head? Perhaps, you are thinking of someone you know.
But there are reasons that you would want to keep the rock there and work around it.
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You cannot escape the responsibility of tomorrow by evading it today.”
― Abraham Lincoln
Last Friday, I tackled the piling loose papers on my work desk. Procrastination is a funny thing. According to NY Times, it is not about laziness.
Then what is it about?
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SWINGING doors.
These remind me of the old western movies. The cowboy pushes the doors open with both hands. He never enters the saloon through 1 side. (Cowboy 101: You cannot swagger through one side of the saloon doorway.)
Continue readingMichael Jordan (“MJ”) was a professional basketball player in the NBA. He played for the Chicago Bulls team for many years and later, the Washington Wizard. Quoting from his biography on the official NBA website: “By acclamation, Michael Jordan is the greatest basketball player of all time.”
It’s not easy to remain reach the apex. It takes talent, skills, and diligence. Plus, a growth mindset helps. But MJ has this to day about enduring success. This is what he said:
“Not my problem! I’m just here to do my job. I mind my own business.”
This is the core of an individualistic task-based mindset. “My task is to lay pipes from point A to point B. It’s someone else’s job to look for and remove the obstacles in the way. If not, I’ll just work around the obstacle even if it doesn’t meet the specifications.”
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Someone asked me this question not too long ago so I thought I would write a little about this.
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About the Author: Gina Phan is a consultant and trainer with Zinfinity Consulting. She currently conducts courses in workplace performance skills. Click here to contact her, follow her on Facebook or connect with her on Linkedin.
You can apply this strategy in many different situations — from sales to problem-solving to parenting.
The entire focus on consultative selling is to uncover the reasons for why your customers want to buy.
Sales guru and persuasion expert Daniel H. Pink explains how you can use motivational interviewing to influence others’ thoughts and behaviors.
Watch it here:
#communicationskills #consultativeselling #consultativesales #persuasion #motivation
(Image by jhathome from Pixabay)
(Video embedded from https://bigthink.com/videos/how-to-persuade-others-with-the-right-questions-jedi-mind-tricks-from-daniel-h-pink)
