You know how in movies, a character will just tell someone what they want? Like, “I want this thing,” and then the other person just gives them that thing?
Continue readingAsk. Don’t tell.
Sales Skills Series
When attitudes killed their future sale …
“Attitude trumps knowledge.”
Recently, I had 2 experiences that inspired this post about how attitudes are so important. It’s obvious that either one shouldn’t have happen so it’s incredible that they did.
Continue readingYour customer needs a Trusted Advisor.
What’s the difference between being a preferred vendor and a trusted advisor?
Someone asked me this question not too long ago so I thought I would write a little about this.
#learntosell Oct 2020 : #barrierstobuying
To be a good in sales, you should not be pushing products and services. You should aim to solve problems by helping your customers with their pain points.
2 easy questions to persuade [aka Jedi mind tricks]
You can apply this strategy in many different situations — from sales to problem-solving to parenting.
The entire focus on consultative selling is to uncover the reasons for why your customers want to buy.
Sales guru and persuasion expert Daniel H. Pink explains how you can use motivational interviewing to influence others’ thoughts and behaviors.
Watch it here:
#communicationskills #consultativeselling #consultativesales #persuasion #motivation
(Image by jhathome from Pixabay)
(Video embedded from https://bigthink.com/videos/how-to-persuade-others-with-the-right-questions-jedi-mind-tricks-from-daniel-h-pink)
#learntosell Sept 2020 : #malpractice
Imagine this: You walk into a doctor’s office and without even looking at you, he/she tells you what’s wrong with you. Pulling out the prescription pad, the doctor scribbles out something.
#learntosell April 2020
#learntosell
#consultativesalestechnique
#consultativeselling
#TrainerGina #GinaPhan
#softskills #training
#learntosell March 2020
#learntosell
#howtosell
#consultativesalestechnique
#TrainerGina #GinaPhan
#learntosell Feb2020
Customers want you to …
CC0 Image: Pixabay/missavana
A participant in my Consultative Sales course asked me to summarise what customers want from the sales professional. To answer this question, I looked back at the valuable customer relationships I had over the years. Here’s my list:
Customers want you to: Continue reading
Do this and close more sales
The best sales tip for new sales professionals to close more sales
What has parties got to do with closing sales? My husband and I love to entertain and take it as an opportunity to catch up with friends we don’t get to meet often enough. Recently, we had the pleasure of hosting someone we haven’t met in a few years (Let’s call him Al). The last time we saw Al, he was just starting on his new career in selling luxury-brand cars. Continue reading
Using persuasive power to win more customers (part 2)
In Part 1, we introduced Dr Robert Cialdini’s 6 universal principles that a skilled persuader needs to know:
- Reciprocity
- Scarcity
- Authority
- Consensus
- Commitment & Consistency
- Liking
I explained the first three in Part 1. Let’s see how the last three are used by marketers and businesses. Continue reading
Using persuasive power to win more customers (part 1)
Every sales professional or business owner wants to win more customers – and not only for a one-time sale. It is important for us to know the major influences when people make buying decisions. In order to increase sales, we need to leverage these influencing factors for our businesses. Continue reading
