Become successful by understanding personality diversity
Overview
We engage with people at different levels on a daily basis – at work, at home and at play. Knowing that there are different personalities is important, and applying that knowledge is key to your success in different endeavours.
When you are able to identify personality groups, you will be more effective in understanding decision-making process, motivations, persuading others, improve relationships, and communicate better.
Not everyone has the time and resources to take a degree in psychology. This course is aimed at equipping participants with a quick, simple and easy way to identify dominant personality groupings. This knowledge will enhance your different organizational efforts – sales, marketing communications, management, employer-employee relationship, formal and informal presentations, and negotiations.
(Image Credit: Peggy und Marco Lachmann-Anke)
(License: CC0)
Course Outcomes
At the conclusion of the course, each participant will be able to
- Know his/her own personality grouping
- Quickly identify a person’s dominant personality group
- Match their communication style to meet the other person’s needs
- Apply different persuasive methods to suit the other person’s personality
- Avoid pitfalls when communicating with different personalities
- How to motivate different personalities
- Understand a buyer’s decision motivations
- Apply the right methods when negotiating
Duration
½ day
Who should Attend
- Sales professionals
- Customer Service Personnel
- Managers & supervisors
- Negotiators
- Consultants
- Anyone who wants to learn about personality groups
Training Methods
Incorporating experiential learning methodology, participants will learn from:
(Image credit: Gerd Altmann)
(License: CC0)
- Lectures with Powerpoint presentations
- Activities and Games
- Live demonstrations
Request for Course Outline and more information.
Course Code: GP-LS02
